SRMS: Your All-in-One Solution for Intelligent Review Management

Effortlessly monitor & block reviews and enhance your online reputation with an innovative system.

Collect the data and gain deeper insights into your customers’ thoughts about your restaurants. Get your 4 and 5-star reviews more visible online. 

Manage a More Deserving Reputation for Your Restaurant

In the times of influencers, take control of your restaurant feedback in your hands

Automate Review Request

Request a client's review and automate the Email and SMS process through the system.

Block Bad Reviews

Spot the bad review, address it, block it right away, and run a spotless reputation for your place.

Showcase Reviews

Cut snippets of the positive reviews and showcase them online for better visibility and organic reach.

Enhance Online Visibility

Work through the strategies, use features to the highest potential, and increase online visibility just a few clicks.

Get Control of Reviews through a Single Click:
Automated Review Management

Automation of the reviews allows you to ensure a positive perception of your restaurants. A few clicks can give a real-time view of your reviews through a single dashboard. Invite your clients to review your restaurant. Use data to analyze and control the display of the reviews along with the strategy design to promote a positive reputation

automate review managment

Don’t Let One Bad Review Keep You from Shining:
Negative Review Blocking

negative review blocking - R
The reviews have the ultimate effect on your restaurant’s reputation. Even a bad review can cause a ripple effect. Bad reviews are not always genuine; sometimes, they are simply hateful comments from rivals. With a Review management system, you can eliminate the impact of negative or angry reviews by blocking them and making your restaurant shine through with more positive reviews. 

Attract More Customers Organically:
Online Visibility Improvement

Attract your customers organically by promoting positive reviews about it. You can ask your customers to leave a review through the review management system and then optimize it for SEO. It will grab more attention from the organic clientage. As you leverage positive reviews more, you can showcase your commitment to your diners and gain their trust for future services as well. 

online review managment

Gather the Reviews from Each Customer either through the Website or System:
Review Gathering

review gathering
Online reputation is everything. Today, people search for online references before they book for a restaurant. Make sure, when they look up for your diner, they get positive reviews on a display. You can gather reviews through the review management system and create snippets to showcase them online. 

Collect Data and Retain More Customers:
Positive Online Reputation Maintenance

The vital part of review management for restaurants is to attract and retain customers. The review management system allows you to get insightful data on reviews and maintain an online reputation by analyzing them. Once you understand consumer psychology or review your restaurant in a certain way, you can always modify your strategies and apply better processes to get loyal reviewers online. 
online reputation

Identity Common Themes in Your Reviews:
Regular Review Monitoring

negative review blocking - R
The most significant role you can play is to choose a proactive approach to managing your online reputation. In doing so, you need regular monitoring. The more you stay informed, the better you can devise a strategy to keep the positive reviews on display and block any angry reviews for your restaurant. Moreover, you can also address the negative review immediately if you are exonerating reviews in routine. As quickly as you respond, you can request a customer to take it down in return for a quick favor.

Improve Your Email Strategy:
Review Solicitation via Email and Whatsapp

The most significant role you can play is to choose a proactive approach to managing your online reputation. In doing so, you need regular monitoring. The more you stay informed, the better you can devise a strategy to keep the positive reviews on display and block any angry reviews for your restaurant. Moreover, you can also address the negative review immediately if you are exonerating reviews in routine. As quickly as you respond, you can request a customer to take it down in return for a quick favor.
Review Solicitation via Email and Whatsapp

More than 85% of the consumers rely on reviews for restaurant’s recommendation

You can be on the list only if you manage your online reputation by maintaining reviews properly using a review management system. The bottom line is blocking bad reviews and elevating more positive reviews online. Get in touch to start a trial now!

Why Choose Cocoon’s
Review Management System?

Influence and improve your restaurant’s online reputation through automated review management 

Step-by-step support

A-Z steps are all easy. Tackle unwanted criticism smartly with an automated system and take a back seat while the system manages your online reputation.

Cost-effective and Autopilot Operation

Progress with blocking in your way and implement a cost-effective system that runs on autopilot and reduces workforce expenses.

Improved search engine visibility

Search engine visibility is now easy to enhance if you have the right reviews to push to the visibility. Plan your SEO accordingly and draw more customers to your restaurant.

Affordable pricing

The system is available for the price of $1/Month - Trial. Access a budget-friendly plan according to your needs and improve the processing of reviews.

Feeling Tempted to Improve Your
Restaurant’s Online Reputation

Shape your restaurant’s future the way you want. Have full control of the reviews as you manage the blockage of reviews, online visibility, and showcasing positive reviews. Our system is unlike any other review management system as it helps you block the noise first and then helps you work on the online visibility of your restaurant. 

Your brand new
Review Management System
is ready to share the burden

No longer workforce is required to address bad reviews online. In fact, you can now do it through the mobile app. Request reviews, address bad reviews, and enhance your visibility through the one and only amazing review management system developed by Cocoon Digital Media. All under the one platform. 

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